{"id":1040,"date":"2026-05-04T13:58:28","date_gmt":"2026-05-04T13:58:28","guid":{"rendered":"https:\/\/transferllm.com\/blog\/?p=1040"},"modified":"2026-05-04T13:58:30","modified_gmt":"2026-05-04T13:58:30","slug":"where-is-the-option-on-chatgpt-to-give-feedback-complete-guide-2026","status":"publish","type":"post","link":"https:\/\/transferllm.com\/blog\/where-is-the-option-on-chatgpt-to-give-feedback-complete-guide-2026\/","title":{"rendered":"Where Is the Option on ChatGPT to Give Feedback: Complete Guide 2026"},"content":{"rendered":"\n<p>If you have been using ChatGPT regularly, you may have noticed that each response comes with a set of small icons underneath it. Those icons are the feedback controls, and they are one of the most underused features on the platform. Many users scroll past them without realising they are there, or they tap on them accidentally and wonder what just happened.<\/p>\n\n\n\n<p>This guide covers exactly where to find the feedback option in ChatGPT, what each control does, how to write detailed feedback when something goes wrong, and what OpenAI actually does with that information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What Is the ChatGPT Feedback System and Why Does It Exist<\/h2>\n\n\n\n<p>OpenAI uses feedback from real conversations to improve its models. When you rate a response, flag an issue, or submit a comment, that signal feeds into the training and evaluation pipeline that shapes future versions of the model.<\/p>\n\n\n\n<p><strong>This matters for users because:<\/strong><\/p>\n\n\n\n<p>The more specific your feedback is, the better the model gets at producing the kind of responses you actually want. A thumbs down with a short note about why a response was wrong or unhelpful is more useful than just clicking the icon and moving on.<\/p>\n\n\n\n<p>The feedback system is also how OpenAI catches responses that are factually incorrect, harmful, or simply confusing. It acts as a quality layer on top of the automated systems already in place.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Where to Find the Feedback Option in ChatGPT on Desktop<\/h2>\n\n\n\n<p>On the desktop version of ChatGPT at chat.openai.com, the feedback controls appear directly below every AI response in a conversation.<\/p>\n\n\n\n<p><strong>Step by step:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open any conversation in ChatGPT on your desktop browser.<\/li>\n\n\n\n<li>Scroll to any response from the AI.<\/li>\n\n\n\n<li>Look at the bottom edge of the response bubble.<\/li>\n\n\n\n<li>You will see a row of small icons. These include a thumbs up icon, a thumbs down icon, and a copy icon.<\/li>\n\n\n\n<li>The thumbs up icon lets you mark a response as good.<\/li>\n\n\n\n<li>The thumbs down icon opens a small panel where you can flag a problem and optionally leave a written note.<\/li>\n<\/ol>\n\n\n\n<p>The icons are intentionally small and subtle. They sit just below the response text and above the input box. If you are viewing a long conversation, you may need to scroll to the specific response you want to rate because the icons appear inline with each individual reply, not just at the end of the thread.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Where to Find the Feedback Option in ChatGPT on Mobile<\/h2>\n\n\n\n<p>On the ChatGPT mobile app for iOS and Android, the feedback controls work the same way but the layout is slightly different due to screen size.<\/p>\n\n\n\n<p><strong>To leave feedback on mobile:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the ChatGPT app and go to any conversation.<\/li>\n\n\n\n<li>Tap on a response to bring up the action row beneath it.<\/li>\n\n\n\n<li>You will see the thumbs up and thumbs down icons appear below the message.<\/li>\n\n\n\n<li>Tap thumbs down to open the feedback form, or thumbs up to mark the response positively.<\/li>\n<\/ol>\n\n\n\n<p>On some versions of the mobile app, the icons are hidden until you tap directly on the response text. If you do not see them immediately, tap once on the AI message and they should appear.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What Happens When You Tap Thumbs Down<\/h2>\n\n\n\n<p>The thumbs down icon is where the most useful feedback happens. When you tap it, a small overlay or dropdown panel appears. This panel asks you to specify what was wrong with the response.<\/p>\n\n\n\n<p><strong>The common options shown in the panel include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The response was not helpful<\/li>\n\n\n\n<li>The response contained incorrect information<\/li>\n\n\n\n<li>The response was harmful or offensive<\/li>\n\n\n\n<li>The response did not follow my instructions<\/li>\n\n\n\n<li>The response was too long or too short<\/li>\n<\/ul>\n\n\n\n<p>You can select one or more of these reasons. Below the options, there is a text field where you can write additional details in your own words. This is optional but highly recommended if you want to give OpenAI a specific, actionable piece of information.<\/p>\n\n\n\n<p>After you submit, the panel closes and the thumbs down icon stays highlighted to show your rating has been recorded.<\/p>\n\n\n\n<p><strong>It is worth noting<\/strong> that you cannot reverse a feedback submission through the interface once it has been sent, so take a moment before clicking if you are uncertain.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What the Thumbs Up Icon Does<\/h2>\n\n\n\n<p>The thumbs up icon is simpler. Clicking it tells OpenAI that the response was good, accurate, or helpful in the context of your request. There is no additional form or follow-up panel for positive feedback in most versions of the interface.<\/p>\n\n\n\n<p>Positive ratings still carry weight in the training process. They signal that a particular type of response, phrasing, or reasoning style was well-received, which reinforces those patterns in future model updates.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to Report a Specific Problem or Policy Violation<\/h2>\n\n\n\n<p>For more serious issues, such as a response that contains dangerous information, inappropriate content, or a significant factual error on an important topic, the thumbs down route described above is still the correct path.<\/p>\n\n\n\n<p>However, OpenAI also maintains a separate Help and Support section where you can submit a detailed report outside of any single conversation. You can access this through the sidebar in ChatGPT by scrolling to the bottom and clicking on &#8220;Help&#8221; or &#8220;Get Help.&#8221;<\/p>\n\n\n\n<p>From there, you can open a support request that goes to the OpenAI team directly rather than through the automated feedback pipeline.<\/p>\n\n\n\n<p><strong>For users who are experiencing repeated problems across many conversations<\/strong>, such as the AI consistently producing low-quality answers in a specific domain, using the support channel is more effective than per-message feedback because it allows you to describe a pattern rather than a single instance.<\/p>\n\n\n\n<p>If ChatGPT is not performing the way you expect overall, it may also be worth exploring what a different platform can offer. You can <a href=\"https:\/\/transferllm.com\/blog\/transfer-chatgpt-chat-to-claude-without-losing-context\/\">move your ChatGPT conversation history to another AI<\/a> without losing the context you have already built up.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Can You See Your Own Feedback History<\/h2>\n\n\n\n<p>Currently, ChatGPT does not provide a user-facing log of the feedback you have submitted. Once you rate a response, the rating is recorded on OpenAI&#8217;s side but you cannot view a history of your past ratings through any panel or settings page.<\/p>\n\n\n\n<p>This is a known limitation. Users who want to track which responses they flagged would need to do so manually, for example by noting the conversation title and approximate date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Does Your Feedback Affect Your Own Experience Immediately<\/h2>\n\n\n\n<p>No. Feedback submitted through the thumbs up or thumbs down system does not immediately change how ChatGPT responds to you in the same conversation or future conversations. The feedback goes into a dataset used for training and evaluation cycles, which happen on OpenAI&#8217;s schedule.<\/p>\n\n\n\n<p><strong>If you want to adjust how ChatGPT responds to you in the short term<\/strong>, the most effective approach is to give explicit instructions within the conversation itself. For example, telling the model to be more concise, to focus on a specific angle, or to avoid repeating itself will take effect immediately within that session.<\/p>\n\n\n\n<p>For persistent preferences, you can also use the Custom Instructions feature under your account settings, which lets you define how you want the AI to behave and what it should know about you before any conversation starts.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Why the Feedback Option Sometimes Seems to Disappear<\/h2>\n\n\n\n<p>Some users report that the thumbs up and thumbs down icons do not appear after certain responses. This can happen for a few reasons.<\/p>\n\n\n\n<p><strong>Common causes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The page is still loading and the icons have not rendered yet. Waiting a few seconds usually fixes this.<\/li>\n\n\n\n<li>You are using a browser extension that modifies the ChatGPT interface, which can strip out UI elements.<\/li>\n\n\n\n<li>You are on an older version of the mobile app that has a slightly different layout.<\/li>\n\n\n\n<li>The response was cut off or ended with an error, which sometimes prevents the feedback row from appearing.<\/li>\n<\/ul>\n\n\n\n<p>If the icons are consistently missing across all responses, refreshing the page or clearing your browser cache usually resolves it. On mobile, closing and reopening the app works in most cases.<\/p>\n\n\n\n<p>Users who find the interface unreliable might benefit from exploring what <a href=\"https:\/\/transferllm.com\/blog\/best-chatgpt-alternative-in-2026-switch-without-losing-your-conversations\/\">ChatGPT alternatives look like in 2026<\/a> as several competing platforms have more consistent UI behaviour.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Does OpenAI Share What It Does With Feedback Data<\/h2>\n\n\n\n<p>OpenAI has published documentation explaining that feedback data is used to train and evaluate models through a process called reinforcement learning from human feedback, commonly referred to as RLHF. In this process, human raters and automated systems use signals like thumbs up and thumbs down ratings to help the model learn which responses are better than others.<\/p>\n\n\n\n<p>Your conversation content, including the messages and any feedback you submit, may be used in this training process unless you have opted out through your data settings. You can check and change this under Settings in your ChatGPT account.<\/p>\n\n\n\n<p><strong>To opt out of having your conversations used for training:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click your profile icon in the top right corner.<\/li>\n\n\n\n<li>Go to Settings.<\/li>\n\n\n\n<li>Click on Data Controls.<\/li>\n\n\n\n<li>Toggle off the option that says &#8220;Improve the model for everyone.&#8221;<\/li>\n<\/ol>\n\n\n\n<p>Once this is turned off, new conversations will not be used for training purposes. Previously submitted conversations and feedback may still have been included before you changed the setting.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions About the ChatGPT Feedback Option<\/h2>\n\n\n\n<p><strong>Can I give feedback on an older conversation?<\/strong><\/p>\n\n\n\n<p>Yes. You can open any past conversation from your sidebar and rate any response in that thread. The feedback icons remain active even on old conversations.<\/p>\n\n\n\n<p><strong>Does leaving feedback delete or change the response?<\/strong><\/p>\n\n\n\n<p>No. Rating a response does not alter its content or remove it from your conversation history. The response stays exactly as it was.<\/p>\n\n\n\n<p><strong>Can I give feedback anonymously?<\/strong><\/p>\n\n\n\n<p>The feedback is tied to your account because you are logged in, so it is not anonymous. However, OpenAI anonymises data when using it for training purposes according to their published data practices.<\/p>\n\n\n\n<p><strong>What if the feedback option is not working at all?<\/strong><\/p>\n\n\n\n<p>If clicking the icons produces no visible response, try a hard refresh of the browser page. On Chrome, this is Ctrl + Shift + R on Windows or Cmd + Shift + R on Mac. If the problem persists, it is worth checking whether there is a known outage or technical issue on the ChatGPT status page.<\/p>\n\n\n\n<p>If you are having persistent technical issues with the platform, you may want to read about <a href=\"https:\/\/transferllm.com\/blog\/why-is-chatgpt-running-so-slowly-today-causes-fixes-and-faster-alternatives-2026\/\">common ChatGPT technical problems and how to fix them<\/a> or consider whether a different AI tool suits your workflow better.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Thinking About Switching Platforms<\/h2>\n\n\n\n<p>If you have been giving a lot of negative feedback and finding that ChatGPT is not improving to meet your needs, it may be time to try another AI platform such as Claude or Gemini. Many users are surprised to find that switching platforms does not mean starting over from scratch.<\/p>\n\n\n\n<p><a href=\"https:\/\/transferllm.com\/\">TransferLLM<\/a> provides a dedicated tool that lets you move your full conversation history from ChatGPT to Claude or Gemini without losing structure, formatting, or context. You can use <a href=\"https:\/\/www.chatgpt2claude.com\/\">chatgpt2claude.com<\/a> to transfer your chats to Claude or <a href=\"https:\/\/www.chatgpt2gemini.com\/\">chatgpt2gemini.com<\/a> to move them to Gemini, all in a few steps and without any manual copy and paste.<\/p>\n\n\n\n<p>This means the work you have already done in ChatGPT, including the conversations you have refined and the context you have built up, can travel with you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p>The feedback option in ChatGPT is located directly below each AI response in the form of thumbs up and thumbs down icons. On desktop, they are visible immediately after a response loads. On mobile, you may need to tap the response to reveal them. The thumbs down option opens a panel where you can specify what went wrong and add a written note. Positive ratings are recorded with a single tap.<\/p>\n\n\n\n<p>Your feedback is used by OpenAI as part of its model training process. It does not immediately change your personal experience but contributes to improvements over time. If you prefer not to have your data used for training, you can opt out through the Data Controls section of your account settings.<\/p>\n\n\n\n<p>For users who have found ChatGPT consistently falling short of their needs, exploring <a href=\"https:\/\/transferllm.com\/blog\/what-is-better-than-chatgpt-in-2026-the-best-chatgpt-alternatives-compared\/\">what the best ChatGPT alternatives offer in 2026<\/a> is a practical next step. And if you do decide to switch, your conversation history does not have to stay behind.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have been using ChatGPT regularly, you may have noticed that each response comes with a set of small icons underneath it. Those icons are the feedback controls, and they are one of the most underused features on the platform. Many users scroll past them without realising they are there, or they tap on [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1041,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Where Is the Option on ChatGPT to Give Feedback: Complete Guide 2026 - TransferLLM<\/title>\n<meta name=\"description\" content=\"Learn exactly where to find the feedback option in ChatGPT, how thumbs up and thumbs down ratings work, how to report problems, and what OpenAI does with your input.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transferllm.com\/blog\/where-is-the-option-on-chatgpt-to-give-feedback-complete-guide-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Where Is the Option on ChatGPT to Give Feedback: Complete Guide 2026 - 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